Green HRM And Employee Environmental Commitment in Star-Rated Hotels

Abstract

This study investigates the relationship between green human resource management practices and employee environmental commitment in four- and five-star hotels across India, Thailand, and the United Arab Emirates. Grounded in the Ability-Motivation-Opportunity (AMO) framework, a quantitative survey-based methodology was employed, collecting data from 378 hotel employees across 22 properties. Four dimensions of green HRM were examined: green recruitment, green training and development, green performance appraisal, and green rewards and compensation. Structural equation modelling revealed that all four green HRM practices positively predicted employee environmental commitment, with green training exhibiting the strongest effect (β = .35, p < .001). Environmental commitment, in turn, was significantly associated with both environmental performance and organisational citizenship behaviour toward the environment. Five-star hotels demonstrated higher adoption levels of green HRM practices compared to four-star properties, though the relationship between practices and commitment was consistent across star ratings. The findings suggest that systematic integration of environmental criteria into HRM processes can cultivate a workforce that actively contributes to hotel sustainability objectives.